Did a great job a fully checking over the vehicle and taking detailed notes and pictures of all the issues with the car. A great company and staff! Highly recommend.
As always, the service is great. However, I couldn't open the follow-up text email so I didn't get the follow up message.
Every aspect of this business screams the customer is first! This whole family takes such pride in their business and how they promote themselves. I have had excellent service every time I have utilized them ... many different concerns. The report they give you is so thorough and easy to understand (there's even pictures) I highly recommend them with no hesitation, knowing that there family truly is looking out for our family!
GREAT customer service and prices. There is a lot of places around town but no one goes the extra mile to ensure you are taken care of. As I pay I get a full email report on my car and what to be aware of. The building itself is super clean and Stephanie and Terran at the front desk make the whole transition go smoothly! Plus I have always been last min to schedule and they still always have a car for me!
The level of service and care that the staff at Tri-Cities Auto give to each and every one of their customers is FIRST CLASS! They have been able to accommodate my last minute requests for service, and have given me fair, competitive rates for quoted work. This is a family run business, that treats their customers like an extension of that family! Thanks for all that you do for your customers and your community!
Thanks for the kind words
Been their twice, both times it was for something small but regardless great service and value
Thank you.
Great service awesome team.
We wouldn't go anywhere else. They truly provide excellant customer service. My vehicle was making a loud, grinding noise in Holland. I stopped to have it checked at a national auto chain, they told me what needed to be done and I asked if I could make it back to Spring Lake safely, just so I could have the work done by hometown mechanics I knew I could trust. Not only did they get me in that day, their price was lower! Great Customer Service!
Very friendly staff and helpful to let me understand what exactly was wrong with my car
With the weather hitting is hard it is just time before a truck goes down. That is why I relye on tri city to take care of us. During the storm we had a truck go down and then knowing what it means to us and our customers got it in quickly and got us back I. The road even faster. Thank you!!!!!